Service · Maintenance
Pool maintenance in Singapore
What's included
A routine built around the licence
Your pool's NEA licence comes with routine, monthly and quarterly obligations. Our standard maintenance scope is designed to meet them without you chasing anything.
- Scheduled pool cleaning
- Slime removal, vacuuming of dirt and algae, waterline care
- Chemical balancing
- Dosing kept within NEA parameters at every visit
- On-site water testing
- pH and residual disinfectant checked at the pool
- Monthly laboratory sampling
- Samples analysed by an accredited laboratory
- NEA reporting
- Monthly results prepared and submitted to NEA
- Quarterly Legionella testing
- Accredited-lab sampling and NEA submission for jacuzzis, jets and other features that generate aerosol
- Pump-room servicing
- Pumps, filters and dosing equipment checked for proper operation
Every visit
The four-stage routine
The same disciplined routine at every property, with the scope of each visit set before the team heads out.
Stage 1
Preparation
The team sets the day's agenda and work assignments before heading out, based on what the cleaning and pump-room work at that property needs on the day.
Stage 2
Pool cleaning
Debris skimmed, slime removed, dirt and algae vacuumed, waterline and surrounds tidied.
Stage 3
Pump-room check
Pumps, filters and dosing equipment inspected for proper operation.
Stage 4
Water analysis
Water tested against statutory requirements before the team signs off.
The system
What we actually maintain
A pool is a circulation system. Touch a part to see what it does and why it gets checked.
Water sits level with the deck and spills over the edge into perimeter channels, skimming the whole surface continuously. The reason a deck-level pool looks like glass.
Shown here: a commercial overflow pool, the type most condominiums and hotels run. One example of the many pool types we maintain.
Water quality
The standards your water is held to
Key parameters under Singapore's licensable aquatic facilities framework. These duties apply to pools people swim or soak in, such as swimming, wading and play pools and jacuzzis; fountains, fish ponds and decorative features sit outside the framework.
| Parameter | Standard | How it's checked |
|---|---|---|
| pH value | 7.2 to 7.8 | Tested on site |
| Free residual chlorine | 1.0 to 3.0 mg/L | Tested on site |
| Chemical & bacteriological quality | Within statutory limits | Monthly accredited-lab analysis |
| Legionella | Within statutory limits | Quarterly, for pools with aerosol-generating features |
Turbidity and bacteriological counts (E. coli and heterotrophic plate count) are also monitored as part of the monthly laboratory analysis.
These parameters reflect our understanding of NEA requirements. Regulations and local requirements change; always check the current position with NEA or another official source before acting on anything here.
NEA compliance
Compliance, handled end to end
For licensed pools, our routine follows the cadence NEA sets, from poolside checks to monthly accredited-lab analysis and submission.
Step 1
On-site testing
pH 7.2 to 7.8 and free chlorine 1.0 to 3.0 mg/L, checked at the pool.
Step 2
Monthly lab analysis
Samples analysed by an accredited laboratory every month.
Step 3
NEA reporting
Monthly lab results ready for NEA submission by the 14th of the following month.
Step 4
Quarterly Legionella checks
For pools with aerosol-generating features.
Step 5
NEA sampling visits
The facility is kept ready for inspection when NEA attends.
Beyond swimming pools
The same care, across every water body
One schedule can cover everything on the property: pools, jacuzzis, features, ponds and the steam and sauna rooms beside them.
Get started
Get a maintenance quote for your pool
Tell us about the water facility and we will propose the right schedule and scope.